A  Business Capability is a conceptual Capability that benefits to Customers (internal or external) of the enterprise. It expresses an ability to produce Conceptual Outcome Events.

A  Business Capability is defined by its intended Enterprise Outcome Events and the conditions (Condition Property) under which the production of the Enterprise Outcome Events shall be proceeded.

The actual Condition Scale Values for a given Business Capability at different stages of Enterprise Initiatives is given by their exhibition (Exhibited Capability).

A  Business Line is a high level classification of the main activities of the enterprise. It corresponds for example to major product segments or to distribution channels.

It can be used to classify Business Processes, Organizational Units or Applications that serve a specific product and/or a specific market.

 Regulatory Frameworks in some industries impose their own list of  Business Lines.

A  Business Partner is a state of a Resource Agent, who acts as a party interacting with the enterprise in the context its operating eco-system (the Resource Operating Ecosystem).

Example : Private Sector Customer, Regulation Authority, Public health Authority.

A  Customer is a Business Partner who orders and/or uses Products (goods or services) produced by enterprises.

A  Customer is part of an ecosystem and has the ability to choose between different Products.

A  Job-to-be-done is a set of Customer Tasks that contribute to the achievement of the Customer duty(ies).
The granularity of  Job-to-be-done is determined by Business Outcome Events experienced at  Touch Points.

The  Job-to-be-done concept was forged by Clayton Christensen who provided the following definitions in an article written for the Harward Business Review (see references).
1. “Job” is shorthand for what an individual really seeks to accomplish in a given circumstance.

2.. The circumstances are more important than customer characteristics, product attributes, new technologies, or trends.

3. Jobs are never simply about function-they have powerful social and emotional dimensions.

A  Product is a state of  a Resource Asset that represents merchandises offered for sale, either goods (produced as the result of manufacturing) or services (some work done by a Business Agent  which produces Business Outcome Events that benefits another Business Agent).

 Products are defined by their unique Value Propositions.

A  Value Proposition is a distinctive Asset Property that outlines a set of specific benefits a Product (whether goods or services) delivers to its Customers, emphasizing how it satisfies their needs and offers value. It is essentially a promise made by the Enterprise to its target Customers that its Product will fit their need when performing their Job-to-be-done.

A  Value Proposition is a characteristic of a Products (a  Product Characteristic) and is defined by:

1) its Functional Value expressed as qualified and quantified  Business Capabilitys and their Business Outcome Events,

2) its Non Functional Value expressed by Condition Propertys.

A  Capability Configuration is a Business Agent which combines Org-Units and Business Systems along with networking capabilities in order to provide  Business Capability(ies).

There are two levels of granularity of  Capability Configurations: System of Systems and System of Resources.

A  Condition Property is a possible value of a Condition Property Type such as a delivery time of 30 minutes, a weight of 20 kg, a high level of confidentiality, stormy conditions.

A  Condition Property is either a single measure (Measure Property: a weight of 20 kg), an Environmental Property (stormy conditions.) or a Set of Condition Propertiess.

 Condition Propertys are used to constrain Asset Blocks in the context of non-functional requirement analysis and Value Proposition analysis.

Examples:

. Cost of 100€

. Delivery time of 30 minutes.

. Weight of 20 kg.

. Temperature of 18 degree Celcius.

A  Management System is a mezzo Enduring Initiative within an Enterprise, aimed at creating, maintaining, evaluating, evolving, and operating a collection of essential  Functional Architecture Assets of the Enterprise.

A  Management System may transcend organisational boundaries and consequently requires an integrated team working under the direction of a Management Initiative Committee.