| Description | A Conceptual Operating Model serves as a strategic framework for the enterprise, directing its functional division of labor to fulfill its missions and purposes. This model provides an ideal configuration of key Operating Domains and their value-added behaviors (Value Streams) to deliver enterprise Business Outcome Events. Unlike a reflection of the current state of operations, a Conceptual Operating Model envisions the ideal operation landscape. It is a blueprint for the optimal functioning of Business Operations. While it is sometimes referred to as a "business capability" model (see Gartner reference below), a Conceptual Operating Model is not to be confused with a Business Capability Map. Despite their shared aim of framing business operations, they are different tools and serve distinct purposes: a) A Business Capability Map is used to frame the services that business operations aimed to provide to internal or external customers. This aspect is often termed the "WHAT" in the architecture landscape. b) A Conceptual Operating Model is used to frame the strategic way the enterprise should "function" to fulfill these Business Capabilitys. This aspect is often termed the "HOW" of the architecture landscape. It's important to recognize that these 'HOW' and 'WHAT' aspects are contextual and should be viewed in conjunction with the Conceptualization Levels classifications. For example, the Conceptual Operating Model is seen as the "HOW" at the Conceptual level, but is considered as the "WHAT" at the Resource level. |
|---|---|
| External references |
Gartner - business-capability-modeling
OMG - UAF - View - Operational Views
Russell Ackoff - System of concepts - FunctionalDivisionOfLabor
UCF Glossary - Business Model
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| Dictionary |
SysFEAT Enterprise concepts |
| Parent Domain |
SysFEAT Enterprise Domains |
| Domain dependencies |
Enterprise Glossary
Functional Asset and Operating Constraints
Product & Customer Experience
SOF - Business Resource Operating Pattern (B-SOF)
System Operating Framework - SOF
Systemic and Conceptualization Levels |
| Consuming Method |
Analyze data lineage
Produce reference models and intentional architecture |
| Concept | Description |
|---|---|
Conceptual Agent |
A Conceptual Agent is an Agent Type that depicts a functional division of labor within an enterprise, influencing the formation of its business operating model. The concrete specializations of Conceptual Agent follow the systemic level pattern and come in the form of Operating Domain (a Macro Conceptual Agent) and Business Function (a Mezzo Conceptual Agent).
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Conceptual Behavior |
A Conceptual Behavior is a Conceptual Operating Asset that describes any action or reaction of a Conceptual Agent to external or internal circumstances. This includes Value Streams (actions), Conceptual Interaction Scenarios (stories) or Conceptual Service Interfaces. |
Conceptual Ecosystem |
A Conceptual Ecosystem is an operating context in which a Conceptual Agent exists or lives for a specific purpose. For instance, the operating context of a Conceptual Ecosystem includes its Suppliers (customers and suppliers). |
Conceptual Entity |
A Conceptual Entity is the representation of any tangible or intanglible resource or state of such resource that is of interest to understand the enterprises, its data, resources and activities. A Conceptual Entity is either a Concept or a State Concept. Example: - "Person" is a Conceptual Entity of type Concept, Its temporal boundaries are is birth and its death (see Event Concept). - "Employee" is a Conceptual Entity of type State Concept: it is a state of a "person". Its temporal boundaries are its hiring and its departure.
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Conceptual Functional Asset |
Conceptual Functional Assets are Functional Assets used to describe the Conceptual Operating Model of an enterprise to shape its functional division of labor. |
Conceptual Operating Asset |
A Conceptual Operating Asset is an Operating Asset Type used to describe the Conceptual Operating Model of the enterprise. It includes Value Streams, Operating Domains and Business Functions and the way they contribute to the delivery of Business Outcome Events.
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Supplier |
A Supplier is a state of a Resource Agent Type, who acts as a party interacting with the enterprise in the context its operating eco-system (the Resource Operating Ecosystem). Example : Private Sector Customer, Regulation Authority, Public health Authority. |