| Description | A Conceptual Operating Model serves as a strategic framework for the enterprise, directing its functional division of labor to fulfill its missions and purposes. This model provides an ideal configuration of key Operating Domains and their value-added behaviors (Value Streams) to deliver enterprise Business Outcome Events. Unlike a reflection of the current state of operations, a Conceptual Operating Model envisions the ideal operation landscape. It is a blueprint for the optimal functioning of Business Operations. While it is sometimes referred to as a "business capability" model (see Gartner reference below), a Conceptual Operating Model is not to be confused with a Business Capability Map. Despite their shared aim of framing business operations, they are different tools and serve distinct purposes: a) A Business Capability Map is used to frame the services that business operations aimed to provide to internal or external customers. This aspect is often termed the "WHAT" in the architecture landscape. b) A Conceptual Operating Model is used to frame the strategic way the enterprise should "function" to fulfill these Business Capabilitys. This aspect is often termed the "HOW" of the architecture landscape. It's important to recognize that these 'HOW' and 'WHAT' aspects are contextual and should be viewed in conjunction with the Conceptualization Levels classifications. For example, the Conceptual Operating Model is seen as the "HOW" at the Conceptual level, but is considered as the "WHAT" at the Resource level. |
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| External references |
Gartner - business-capability-modeling
OMG - UAF - View - Operational Views
Russell Ackoff - System of concepts - FunctionalDivisionOfLabor
UCF Glossary - Business Model
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| Dictionary |
Dictionary of SysFEAT concepts |
| Parent Domain |
SysFEAT Enterprise Domains |
| Domain dependencies |
Architecture Assets
Enterprise Glossary
Policies
Product & Customer Experience
SOF - Business Resource Operating Pattern (B-SOF)
System Operating Framework - SOF |
| Consuming Method |
Produce reference models and intentional architecture
Analyze data lineage |
| Concept | Description |
|---|---|
Conceptual Agent |
A Conceptual Agent is an abstract type of Agent that depicts a functional division of labor within an enterprise, influencing the formation of its business operating model. The concrete specializations of Conceptual Agent follow the systemic level pattern and come in the form of Operating Domain (a Macro Conceptual Agent) and Business Function (a Mezzo Conceptual Agent).
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Conceptual Asset |
A Conceptual Asset is an Asset Type that is a constituant of an Conceptual Operating Model, that provide an idealized view of an enterprise's operations or those of one of its sub-systems.. |
Conceptual Behavior |
A Conceptual Behavior is a Conceptual Operating Asset that describes any action or reaction of a Conceptual Agent to external or internal circumstances. This includes Value Streams (actions), Conceptual Interaction Scenarios (stories) or Conceptual Service Interfaces. |
Conceptual Ecosystem |
A Conceptual Ecosystem is an operating context in which a Conceptual Agent exists or lives for a specific purpose. For instance, the operating context of a Conceptual Ecosystem includes its Business Partners (customers and suppliers). |
Conceptual Entity Asset |
A Conceptual Entity Asset is the representation of any type of tangible or intanglible resource, or its respective state, that is critical for comprehending an enterprise, including its data, resources, and activities. Similar to any Information Asset, a Conceptual Entity Asset can be classified into three categories: 1) Conceptual Entitys denote entities that can change over time. 2) Event Concepts embody the temporal boundaries associated with Conceptual Entitys. 3) Concept Propertys represent immutable characteristics of Conceptual Entitys.
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Conceptual Functional Asset |
Conceptual Functional Assets are Functional Assets used to describe the Conceptual Operating Model of an enterprise to shape its functional division of labor. |
Conceptual Operating Asset |
A Conceptual Operating Asset is an Operating Asset used to describe the Conceptual Operating Model of the enterprise. It includes Value Streams, Operating Domains and Business Functions and the way they contribute to the delivery of Business Outcome Events.
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Conceptual Operating Connection |
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Conceptual Outcome Event |
An Conceptual Outcome Event is a conceptual Conceptual Event that signals the happening of a change in the state of a Conceptual Entity Asset (Conceptual Outcome), produced by a Conceptual Agent, for the benefits of an internal or external consumer (especially Customers). |