DEFINITION SEMANTIC TAXONOMY

NESTING RELATIONSHIP - Membership of -Customer Activity Member-

DescriptionAbstract Relationship

Customer Activity

Customer Activity Member

Membership of -Customer Activity Member-

RELATED ENTITIES

Connected EntityNameDescription
Nesting Entity  Customer ActivityAbstract
A  Customer Activity represents specific behavior done by  Customers in the context of their work.
Nested Entity  Customer Activity MemberAbstract
Step of a Customer Journey where a Customer experiences offered capability through Touch Points.
that can be either a Customer Job Activity or another Customer Journey